Terms of Service

1. The Service. These Terms are a contract between you and PermitVector LLC, a California limited liability company ("PermitVector," "we," "us"). PermitVector aggregates building-permit and related records from publicly available government open-data sources and provides them to subscribers as data feeds, exports, dashboards, and an API. We are an independent company and are not affiliated with or endorsed by any government agency.

2. Eligibility & your account. You must be at least 18, using the Service for business purposes, and authorized to bind the business you represent. You are responsible for the accuracy of the information you provide, for keeping your credentials secure, and for all activity under your account.

3. Free trial. A valid payment method is required to start your 14-day free trial. You will not be charged during the trial. If you do not cancel before the trial ends, your paid subscription begins automatically and your card is charged the monthly price shown at signup. We email a reminder before the first charge. You may cancel anytime, effective immediately, with no fee, from your billing portal, any feed email, or by emailing us.

4. Subscriptions, billing & auto-renewal. Paid plans are billed monthly in advance through our payment processor (Stripe) at the price shown when you subscribe. When your free trial ends, your paid subscription starts automatically at that price unless you cancel first, and we send a reminder before the first charge. Your subscription automatically renews each month, and your payment method is charged on each renewal, until you cancel. You authorize these recurring charges. We will give advance notice of any material price change.

5. Cancellation & refunds. You may cancel anytime from your account or by emailing us; cancellation stops the next renewal and takes effect at the end of the current billing period. Fees already paid are non-refundable except where required by law.

6. Data source & accuracy. All data originates from third-party public records. We do not guarantee accuracy, completeness, timeliness, or fitness for any purpose. You are responsible for independently verifying any record before relying on it.

7. Your compliance obligations. You alone contact the individuals and businesses identified through the Service; PermitVector never places a call or sends a message on your behalf. You are solely responsible for compliance with all applicable laws governing that outreach, including the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, the Telemarketing Sales Rule, and federal and state Do-Not-Call rules. Without limiting that responsibility, you will not use an autodialer or automatic texting system, send a text message, or deliver a prerecorded message to any number obtained through the Service unless you hold that person's prior express written consent; a permit filing is not consent; you will scrub against the current National and applicable state Do-Not-Call registries before calling and will not call numbers we flag as Do-Not-Call or as belonging to a known litigator; and you will honor any request to stop, made by any reasonable means, promptly. You will not use the Service to harass, defraud, or unlawfully contact anyone, and you will honor opt-outs.

7A. Not a consumer report; permissible use only. PermitVector is not a consumer reporting agency, and the permit records, owner and contractor identities, and any contact information revealed through the Service are not "consumer reports" under the federal Fair Credit Reporting Act (FCRA), 15 U.S.C. § 1681 et seq. You will not use the Service or any data obtained from it, in whole or in part, as a factor in establishing any individual's eligibility for credit, insurance, employment, housing or tenancy, or for any other FCRA-regulated eligibility purpose, and you will not use it in any way that would cause the data to be a consumer report or cause PermitVector to be a consumer reporting agency. You represent that you have a permissible purpose to receive and use the data and will use it solely for lawful business-to-business marketing, outreach, and market-intelligence purposes. Before you first unlock contact information, you are required to certify these commitments, and that certification applies to your use of all contact information you obtain through the Service. Contact information you store in the Service's CRM features is your own data, obtained by you from your own providers or records under your own agreements; you represent that you obtained it lawfully, you grant us only the limited right to store and display it back to you, and you remain solely responsible for it and for your use of it, including under Section 7.

8. Acceptable use. Subscriptions are for your business's internal use. You may not resell or redistribute the raw feed, or build a competing data product, without our written consent. You may not scrape or reverse-engineer the Service except through the API as permitted, and reasonable API rate limits apply per plan.

9. Intellectual property. The Service, software, our trade and adjacent-buyer classifications, and the PermitVector brand are owned by us. The underlying public records are not owned by anyone, but our compilation, classification, and mapping of them are our intellectual property. We grant you a limited, non-exclusive, non-transferable license to use the Service for your business during your subscription.

10. Disclaimer of warranties. THE SERVICE AND DATA ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

11. Limitation of liability. To the maximum extent permitted by law, our aggregate liability for any claim is limited to the amounts you paid us in the three months preceding the claim, and we are not liable for any indirect, incidental, special, or consequential damages, or for lost profits or revenue.

12. Indemnification. You will indemnify and hold harmless PermitVector LLC and its officers and personnel from any claims, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from your use of the Service or data, your outreach or marketing activity, or your violation of these Terms or any applicable law (including the TCPA, CAN-SPAM, and Do-Not-Call rules).

13. Termination. We may suspend or terminate your access for breach of these Terms or to comply with law. On termination your license ends; provisions that by their nature should survive — including Sections 6, 7, 7A, and 10–14 — survive.

14. Governing law & venue. These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. You agree to the exclusive jurisdiction of the state and federal courts located in Los Angeles County, California.

15. Changes to these Terms. We may update these Terms from time to time. We will revise the "last updated" date above and, for material changes, provide notice. Your continued use of the Service after changes take effect means you accept them.

16. Miscellaneous. If any provision is held unenforceable, the remaining provisions stay in effect. These Terms, together with our Privacy Policy, are the entire agreement between you and us regarding the Service. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.

17. Contact. PermitVector LLC, 1910 Pacific Ave, Suite 2000-1219, Dallas, TX 75201 · hello@permitvector.com · (214) 997-4787